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De-Escalation Training - free to our clients
Let’s face it — people have become less and less courteous. Lack of patience, short fuses, and poor communication skills all add up to a potentially tense or volatile situation. Employees should not be subjected to aggressive behavior from customers, clients, vendors, suppliers or the general public. Knowing how to respond and what to say is essential for diffusing a tense encounter.
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Active Bystander Intervention Training
Active Bystander Intervention Training - free with your order
As more and more organizations face cases of harassment, more localities and states are mandating preventative steps. One new development is the City of Chicago — which now requires all employers to conduct Active Bystander Intervention Training in addition to annual Harassment Prevention Training. Chicago also expanded the requirements to include an additional hour of training for managers.
![Give your Feedback a BOOSTER Shot](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1642037153822-5HNEX1FE7L00ZW0GP8L8/Shop+Pic+-+Mgt+Training.png)
Give your Feedback a BOOSTER Shot
There are several good reasons to give feedback. The first would be to confirm understanding, to make sure that the employee understands what you're asking them to do and why. Also, this is your opportunity to clarify the meaning, or the intent of giving the feedback, to provide guidance, to give direction in terms of a step-by-step process that you'd like to follow, to change the employee's behavior, and encourage their development. A bad reason to give feedback would be to demean, embarrass, intimidate, or hurt your employee to get something off your chest. Here's an easy way to remember how to give effective feedback with the BOOSTER acronym. Booster stands For Balanced, Observed, Objective, Specific, Timely, Engaging, and Respectful.
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Train Managers to Avoid Illegal Questions and Ask the Right Ones!
Anyone who conducts an interview should be trained on the right way to prepare and conduct an interview. Some people approach the interview like a casual conversation, others grill the applicant on technical skills. Others focus on the deficiencies of a past employee or ask irrelevant or personal questions. Some ask overly common questions like “what’s your greatest strength or weakness?” or worse, unlawful questions like “do you have any kids?” or “what kind of last name is that?”
![The Best Way to Teach Job Skills](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1699900894456-4NTLM8FQPRKJXPUQIDHE/Screen%2BShot%2B2021-11-23%2Bat%2B9.35.25%2BAM.jpg)
The Best Way to Teach Job Skills
Some managers provide ambiguous directions to employees only to be disappointed with the outcome. To ensure that your employees understand how to do a task, they need to understand why. Follow these guidelines for better training experiences for both you and your staff.
![HR problems? We have solutions!](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1636677026112-8HQM4VD533Z8MNKW37NA/i2i+Positive+Productive+People+v2.png)
HR problems? We have solutions!
HR problems? We have solutions!
HR work is hard enough without the multitude of compliance tasks to accomplish. Our goal is to provide practical solutions for your HR issues.
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8 Tips to Boost Morale and Performance of Remote Teams
Managers Working Remotely? This is a perfect time to give them skills, support, and structure with a series of essential management classes.
![Times up!](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1629910330194-OCS0F87SD002BK62M8FY/i2iWORKPLACE+-Peace+of+Mind+LOGO.png)
![Multi-State or Global Harassment Prevention Program](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1629910330194-OCS0F87SD002BK62M8FY/i2iWORKPLACE+-Peace+of+Mind+LOGO.png)
Multi-State or Global Harassment Prevention Program
Rolling out a consistent harassment prevention training program in multiple states can be tricky. Remote workers make scheduling difficult across time zones to achieve 100% compliance. More than half of the states have unique requirements in terms of content, length, frequency, and other elements.
![Harassment Ruins Reputations and Careers](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1629307742139-FHN7GJMVACYCDMH2S34H/i2i+Positive+Productive+People+v5.png)
Harassment Ruins Reputations and Careers
Sexual harassment continues to be in the news as high-profile people ruin their reputations and careers and force people to put up with their degrading behavior. Countless politicians have had their reputations crushed with harassment allegations including recently, Governor Cuomo, who had signed the New York state law mandating harassment prevention training.
![8 Tips to Boost Morale and Performance of Remote Teams](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1628208091156-FOUYJK6A7NQ47KARP0PY/i2i+Positive+Productive+People+v4.png)
8 Tips to Boost Morale and Performance of Remote Teams
Most organizations face challenges when implementing work at home programs: Remote work, telework, virtual teams, or a hybrid arrangement. By improving communication and nurturing trust the work relationship and productivity will improve.
![High stress, low morale?](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1627511762344-745SUVREBYEZ452ZY3R5/i2i+Positive+Productive+People+v4.png)
High stress, low morale?
Sexual harassment continues to be in the news as politicians, entertainers, sports figures, and business managers and executives ruin their reputations and careers and force people to put up with their degrading behavior.
![7 Things You Don’t Know about Illinois Harassment Prevention Training 2023](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1626050871146-B6I380NPSW286NHEJSGL/Screen+Shot+2021-04-10+at+2.07.52+PM.png)
7 Things You Don’t Know about Illinois Harassment Prevention Training 2023
Sexual harassment continues to be in the news as politicians, entertainers, sports figures, and business managers and executives ruin their reputations and careers and force people to put up with their degrading behavior.
![7 Important Things You Need to Know about California Harassment Prevention Training 2023](https://images.squarespace-cdn.com/content/v1/5e274390d40a2118838e7f14/1700059945189-0R1UZQDUJ1K8QDMEZNA4/CA%2BLogo%2Bw%2BState%2B15.png)
7 Important Things You Need to Know about California Harassment Prevention Training 2023
Sexual harassment continues to be in the news as politicians, entertainers, sports figures, and business managers and executives ruin their reputations and careers and force people to put up with their degrading behavior.